Chief of Staff, Managed Services Organization

About Alignment Health

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services.

Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

Position: Chief of Staff, Managed Services Organization

Salary: $228k - $341.9k / year

Employment Type: Full Time

Workplace: Remote (Florida)

Description

• Drive the Operating Rhythm of the MSO Executive Office.
• Build and lead the daily operational cadence of the President's office — including preparing materials for leadership meetings, board presentations, and executive offsites, and ensuring that the right people have the right information at the right time.
• Serve as the connective tissue between the President's priorities and the broader MSO leadership team, translating direction into structured, actionable plans.
• Lead and Advance Cross-Functional Strategic Initiatives.
• Own the end-to-end project management and execution of enterprise-wide strategic initiatives — including those that fall between departments, span multiple leadership areas, or require orchestration across functions that no single team owns.
• Track milestones, manage dependencies, escalate risks, and ensure that action items are followed through to completion without requiring the President to manage every workstream directly.
• Serve as the President's Thought Partner and Information Hub.
• Act as an extension of the President — filtering and prioritizing incoming inquiries, assessing requests for urgency and appropriate routing, and standing in on meetings where the President's presence is needed but their bandwidth is constrained.
• Provide analysis, recommendations, and options on high-stakes decisions, offering a well-informed, independent perspective that challenges assumptions and surfaces what the President needs to know to act with confidence.
• Monitor and Advance Progress Against Organizational Priorities.
• Proactively track the MSO's highest-priority commitments and initiatives, identifying early warning signs of delays, misalignment, or execution gaps before they escalate.
• Facilitate Cross-Functional Communication and Stakeholder Alignment.
• Foster integration and collaboration across MSO functions and enterprise stakeholders by creating and maintaining the communication frameworks, meeting structures, and relationship management systems that keep the organization aligned.

Requirements

• 10+ years of professional experience in management consulting, project management, or high-impact operational roles.
• 5+ years of experience performing as a chief of staff in executive operations, strategic consulting, business operations or a closely adjacent function — ideally within a healthcare, managed care, or complex services organization.