Head of OPS NAM – Chief of Staff

About

RHI Magnesita is the global leader in the refractory industry, specializing in mastering heat through innovation and engineering. The company focuses on various sectors such as engineering, operations, sales, marketing, research and development, and production, among others.

RHI Magnesita values exceptional talent and seeks to include outstanding individuals in its journey of success, providing opportunities for growth and development across its international workforce.

Description

• Act as second-in-command to the Head of Operations and backfill Plant Managers as needed
• Drive financial and operational KPIs across North America
• Leverage AI, analytics, dashboards, and visual tools to enable insight-driven decisions
• Lead Operational Excellence initiatives using Lean, Engineering, and Project Management methodologies
• Translate ambiguous challenges into actionable solutions
• Support budgeting, monthly performance reviews, and variance mitigation
• Coordinate strategic initiatives including mergers and acquisitions
• Influence cross-functional teams to share best practices and drive sustainable improvements
• Champion change management and culture-building aligned to a 100% Safe Everywhere mindset
• Represent RHI Magnesita North America at internal and external forums

Requirements

• University degree in Engineering, Operations Management, or related field
• 3+ years of experience in a manufacturing or industrial environment
• Strong analytical, systems-thinking, and problem-solving skills
• Demonstrated ability to influence leaders and teams without direct authority
• Solid financial acumen, including budgets, capex, and operational cost drivers

Benefits

• Competitive salary
• Flexible working hours
• Professional development budget
• Home office setup allowance
• Global team events