Director – Chief of Staff to the CXO

Description

• Guidehouse is seeking a Director, Chief of Staff to the CXO to serve as a trusted strategic operator and execution partner to the Chief Experience Officer.
• This role will help translate CXO priorities into action across Technology by driving leadership cadence, decision discipline, cross-functional coordination, executive communications, performance management, and follow-through on the organization's highest-priority initiatives.
• This role will serve as a force multiplier for the CXO, helping the organization rapidly assess priorities, frame choices, align leaders, and execute with clarity and accountability.
• The Director will operate at the intersection of strategy, technology, operations, talent, finance, and communications, serving as a confidential advisor and trusted partner to executive leadership and key stakeholders across the enterprise.
• Run the CXO leadership operating cadence, including staff meetings, priority reviews, decision forums, executive briefings, and follow-up discipline.
• Maintain decision logs, action trackers, priority dashboards, and escalation paths that keep leadership aligned and accountable.
• Prepare agendas, materials, pre-reads, talking points, and post-meeting follow-ups that enable crisp executive decision-making.
• Translate CXO priorities and leadership discussions into clear actions, owners, milestones, and measurable outcomes.
• Anticipate organizational, stakeholder, talent, financial, and execution risks; surface issues early and drive resolution or escalation.
• Partner with the CXO to define strategic priorities, operating goals, and leadership focus areas across the Technology organization.
• Frame strategic choices, trade-offs, dependencies, and recommendations in a way that enables timely executive decisions.
• Facilitate executive-level discussions to align leadership around strategic priorities, transformation objectives, operating decisions, and investment choices.
• Evaluate alternatives and develop business cases, options analyses, and decision materials supporting CXO priorities.
• Build frameworks that enable objective prioritization, sequencing, and resource allocation across competing priorities.
• Partner closely with Human Resources and business leadership to assess workforce capabilities and future talent requirements.
• Develop CXO priority roadmaps aligned to strategic objectives, resource capacity, funding constraints, leadership decisions, and organizational readiness.