Chief of Staff, Tokenization & Checkout Services

About

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Role

The Chief of Staff will support the Tokenization & Checkout Services team by managing operations, strategic governance, executive communication, and leadership support, ensuring priorities and processes align with leadership's vision.

Key Responsibilities

• Coordinate and support the Tokenization & Checkout Services team.
• Manage calendars, organize town halls, and prepare materials for leadership engagements.
• Drive alignment across teams and ensure timely execution of priorities.
• Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives.
• Present insights and recommendations to senior stakeholders for informed decision-making.
• Develop compelling storyboards and presentations that simplify complexity and inspire action.
• Elevate communication standards across the team with creativity and clarity.
• Partner with leadership on high-impact initiatives and cross-functional projects.
• Serve as a trusted advisor, providing structured analysis and actionable insights.

Requirements

• Exceptional Communication & Organization: Skilled at managing priorities and delivering results under tight deadlines.
• Strategic Thinking & Detail Orientation: Advanced presentation and storytelling skills; highly proficient in PowerPoint and communication tools.
• Influence & Leadership: Ability to build partnerships, gain buy-in, and add value to strategic vision.
• Analytical & Financial Acumen: Comfortable interpreting complex data and articulating insights across business units.
• Sound Judgment & Discretion: Proven ability to handle confidential information appropriately.
• Adaptability & Problem-Solving: Thrives in dynamic environments with shifting priorities.
• Consulting Experience: Prior experience at a top-tier consulting firm (BCG, McKinsey, Deloitte) strongly preferred.
• Knowledge of Mastercard products and services is a plus.

Compensation & Benefits

Salary range for Purchase, New York: $130,000 - $214,000 USD annually. Benefits for full time employees include insurance (medical, prescription drug, dental, vision, disability, life), flexible spending accounts, paid leaves (including new parent leave, bereavement leave, paid sick and safe time, vacation, personal days), paid holidays, 401k with company match, deferred compensation, fitness reimbursement, tuition reimbursement, and more.

Corporate Security Responsibility

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.