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FoodLabs

Chief of Staff (gn) @ AgriFinTech Start-Up, Berlin

Berlin, Germany
Full-Time

ABOUT US

We’re pioneering the future of agrifintech in Europe. We’re on a mission to build a category-defining leader in one of the most crucial industries on the continent: Agriculture. Backed by leading venture capital firms with over €10 million in seed funding, we are a high-impact and output-driven team. We’re rapidly gaining momentum with the first products already loved by customers.

YOUR MISSION

As our Chief of Staff to the Founders, Operations & Risk, you’ll work directly with the founders on some of the company’s most critical priorities across operations, credit risk, and finance.

This is a role for an exceptional, high-potential profile early in their career. Someone with the ambition and execution ability to operate far above their tenure. You’ll help solve complex cross-functional problems, build scalable processes, introduce automation, improve decision-making in risk and finance, and drive mission-critical initiatives from analysis to implementation.

You’ll be expected to think like an owner, move fast in ambiguity, and raise the bar on whatever you touch. This is not a classic staff or support role. It is a demanding, high-exposure seat at the center of the company for someone who wants to work directly with founders, learn at extreme speed, and help build a category-defining business from the inside.

KEY RESPONSIBILITIES

Operations, Automation & Operations Excellence

  • This is a highly hands-on role: beyond building processes, you’ll regularly step into the work yourself: executing critical workflows, resolving edge cases, and using frontline exposure to improve how the company operates.
  • Build and improve the company’s operating system across its core workflows, from customer onboarding and internal execution to tooling, reporting, and process governance.
  • Identify bottlenecks, inefficiencies, and recurring failure points, and turn them into scalable processes, SOPs, and workflow automations.
  • Help design and implement automations across operational processes (e.g. approvals, task routing, reminders, handovers, document flows, internal notifications, reporting pipelines).
  • Drive high-priority cross-functional projects with a strong bias for action, clear ownership, and high execution quality.
  • Establish transparency through dashboards, KPI tracking, and operating cadences that improve accountability and decision-making.
  • Analyse conversion metrics in terms of credit risk rejections and other operational or financial product related conversion killers.
  • Improve conversion rates by removing client-related friction points.

Credit Risk

  • Support the development and scaling of credit risk processes across the full lifecycle, from application assessment and underwriting support to monitoring, controls, and reporting.
  • Help sharpen decision frameworks, credit policies, and exception handling processes together with founders and relevant stakeholders.
  • Analyze underwriting and portfolio data to identify patterns, improve risk selection, and strengthen operational decision quality.
  • Build robust documentation standards and maintain audit-ready decision trails and control processes.
  • Contribute to making risk operations scalable, data-driven, and operationally strong without adding unnecessary complexity.

Finance

  • Support finance operations and selected strategic finance topics, including reporting, reconciliations, internal controls, process improvement or financial structuring.
  • Improve the structure, quality, and reliability of financial data and underlying documentation.
  • Contribute to analytical work related to business performance, portfolio quality, unit economics, and operational-financial planning.
  • Support projects related to financing processes, banking relationships, and finance infrastructure as needed.

Founder Office / Strategic Execution

  • Work directly with the founders on the company’s highest-priority operational and strategic topics.
  • Prepare analyses, decision materials, and structured recommendations for complex business questions.
  • Coordinate critical initiatives across teams and ensure strong follow-through, momentum, and alignment.
  • Step into ambiguous, messy, or under-owned areas and bring structure, clarity, and execution.
  • Act as a force multiplier for the leadership team by combining analytical rigor with hands-on delivery.

YOUR PROFILE

  • 2-4 years of experience in a highly demanding environment such as top-tier consulting, investment banking, venture-backed startups, fintech, lending, or financial services.
  • Outstanding academic and professional track record; you have consistently performed at a high level in fast-paced, high-expectation environments.
  • Strong experience in problem-solving, execution, and working on complex operational or analytical topics with real ownership.
  • Strong interest in operations, workflow automation, finance, and credit risk; practical experience in one or more of these areas is required.
  • Exposure to finance, banking, lending, underwriting, risk, or financially rigorous operating environments is strongly preferred.
  • Startup mindset: highly hands-on, fast, proactive, and comfortable working in ambiguity with high standards and limited structure.
  • Strong analytical skills and sharp judgment; able to break down complex problems quickly and translate insight into action.
  • Excellent execution skills: structured, detail-oriented, reliable, and able to manage multiple high-priority topics at pace.
  • Strong communication skills and confidence working directly with senior stakeholders and across functions.
  • Language: English (German is a plus)
  • Tooling: Strong with Excel / Google Sheets and presentation tools; experience with CRM systems, workflow tools, and automation platforms is a plus.
  • Experience in agriculture, agribusiness, or agricultural finance is a strong bonus.
  • Berlin-based or willing to relocate; able to work on-site.

WHY US?

  • Ownership: Work directly with the founders on the company’s most important topics, with real responsibility and exposure from day one.
  • Learning curve: Exceptional development across operations, credit risk, finance, and strategic execution in a high-growth environment.
  • High bar team: Work with ambitious, experienced operators who value speed, rigor, and entrepreneurial thinking.
  • Opportunity to build: Help shape the operating backbone of a category-defining agrifintech from an early stage.
  • Competitive Salary.
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