Chief of Staff

About Flourish Health

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care.

Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

Description

• Serve as a thought partner to the CEO on scenario modeling, resource allocation, and growth
• Maintain decision-making based on patient care, employee experience, and financial sustainability
• Prepare analyses and materials for leadership team decisions
• Own supply-and-demand forecasting across patient demand, staffing, clinical capacity, geography, payer, and service type
• Identify capacity constraints or excess capacity and recommend interventions
• Establish a planning cadence for reviewing forecasts, assumptions, and decisions
• Lead the effort to reduce the gap between delivered services and reimbursed services
• Analyze discounted, unreimbursed, or nonpayment-risk services and identify root causes
• Partner with clinical, revenue cycle, contracting, growth, product, and operations teams
• Develop annual budgets, rolling forecasts, and longer-term financial plans with the CEO and fractional CFO
• Help department leaders understand budgets and financial implications
• Monitor actual performance against budget and forecast, investigate variances, and recommend adjustments
• Support scenario planning for hiring, growth, payer or geographic expansion, service changes, and strategic investments
• Translate company goals into KPIs covering clinical quality, patient access, engagement, operational performance, growth, and financial health
• Own the company-wide KPI system, including data validation, dashboards, reporting, and performance reviews
• Analyze performance trends, risks, and gaps for executive discussion
• Lead high-priority cross-functional initiatives
• Identify risks and conflicts requiring executive attention and present clear options
• Create accountability across teams while preserving department leaders’ ownership

Salary

$175,000 - $200,000 / year