Chief of Staff, CRO office

The Role

The Chief of Staff is the operational engine of the CRO's office. This is a high-leverage role designed for an ambitious, AI-forward professional who excels at turning high-level direction into polished execution. Your mission is to amplify the CRO's impact by owning the heavy lifting of executive communications, rapid-response data analysis and operational follow-through.

In this role, you will work in close coordination with the VP of Revenue Operations - the CRO's primary strategic partner - to ensure that the leadership's vision is translated into daily action and that the organisation maintains a high tempo of execution.

Key Responsibilities

AI-Driven Executive Enablement

• The 'Next-Gen' Workspace: Actively leverage AI tools (LLMs, automated synthesis, and AI-driven design) to accelerate the production of briefs, reports, and communications. You are expected to be an early adopter who uses technology to work with 10x efficiency
• High-Stakes Storytelling: Lead the production of sophisticated slide decks and visual narratives for Board meetings, QBRs, and external keynotes. You take the 'rough notes' from the CRO and VP of RevOps and turn them into world-class executive content
• Synthesis & Prep: Ensure the CRO is never 'going in cold'. You will synthesise updates from across the business into concise daily briefings and preparation notes

Agile Business Intelligence

• Ad-Hoc Strategic Analysis: Act as the first responder for the CRO's analytical questions. You will dive into Salesforce and BI tools to provide immediate clarity on business performance, ensuring the CRO has real-time insights for decision-making
• Insight Activation: Partner with the Revenue Operations team to identify trends and anomalies, performing the initial 'deep dives' that allow the broader team to stay focused on long-term systemic improvements

Operational Rigour & Accountability

• Execution Tracking: Attend leadership meetings to capture decisions and drive relentless follow-up. You ensure that action items are owned, tracked, and brought to completion without things falling through the cracks
• Rhythm of the Business: Support the VP of RevOps in managing the CRO's operating rhythm (weekly cadences, planning cycles), ensuring all participants are prepared and outcomes are documented
• Cross-Functional Liaison: Serve as a proactive connector between the CRO's office and the rest of the organisation to unblock projects and accelerate information flow

About You

• AI-First Mindset: You don't just use AI; you experiment with it to automate your own workflow and provide faster, better results
• Analytically Native: You have a high degree of comfort with data and can navigate CRM systems to find the 'ground truth' quickly
• Exceptional Designer: You have a 'Board-level' eye for deck design and can communicate complex ideas through simple, elegant visuals
• Highly Organised: You are the person who never misses a deadline and is known for 'closing the loop' on every conversation

Requirements

• 2–5 years of experience in Management Consulting, BizOps, RevOps, or as a Founder's Associate
• Mastery of PowerPoint/Google Slides and Excel/Google Sheets
• Strong analytical skills
• Proven experience using AI tools to enhance productivity and output quality
• Ability to operate with high emotional intelligence and total discretion