Chief of Staff

About the Role

Be the right hand to the COO, taking ownership of projects and workstreams that involve multiple teams in the organization, often tied to revenue. The work that you own will vary as the business grows and scales. Examples of projects include: developing and executing a new onboarding process for a new line of business, working cross-functionally to drive revenue performance for recently acquired product lines.

Key Responsibilities

• Be expected to take full ownership of the problem set and work with project teams and cross-functional leaders to develop and execute strategies, with an emphasis on successful outcomes
• Translate strategy into structured execution plans with clear milestones, owners, and timelines
• Maintain a habit of using AI tools to think, build, and ship faster—it's your default, not an afterthought

Requirements

• 10+ years of experience in business operations, strategy, consulting, or program leadership roles
• Proven experience driving complex, cross-functional initiatives in high-growth environments
• Strong ability to translate strategy into execution with clear structure and follow-through
• Experience building or scaling PMO or operational frameworks
• Track record of working closely with executive leadership and influencing outcomes
• Strong analytical and systems thinking, with the ability to simplify complex problems
• Comfort operating in ambiguity and building from scratch
• High ownership mindset with a bias toward action and results
• Clear, direct communicator who can align stakeholders at all levels
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do

Benefits

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Compensation

$220,000 per year