Senior Manager, Chief of Staff

About

Lead strategic, operational, and associate experience initiatives for the Enterprise Data organization. Drive priority tracking, strategic planning, communications, financial/resource planning, risk identification, and high-impact special projects. Partner with executives and cross-functional teams to decompose strategy into executable plans, improve org health, and streamline processes using data and AI-informed approaches.

At Capital One, data and analytics are at the center of everything we do. Our innovation and passion for data has skyrocketed us to a Fortune 100 company and a leader in data-driven decision making. The Enterprise Data team maximizes the value of our data ecosystem, enabling real-time, intelligent experiences built on a scalable foundation.

Responsibilities

• Understand the organization's strategy and vision, and establish routines and mechanisms to drive and track priorities and goals
• Own and evolve the strategic Associate Experience roadmap for the eData organization, aligning cultural initiatives with overarching business goals
• Support communications and event strategy; build presentations and craft messaging
• Assist leadership with strategic planning including financial and resource planning in collaboration with Finance and HR
• Identify and surface needs and risks across initiatives, partner relationships, and org health
• Lead high-impact special projects critical to organizational priorities

Requirements

• Bachelor's degree or Military Experience
• At least 5 years of experience in staff management and training
• At least 5 years of experience in budget management
• At least 7 years of experience in organizational development and performance
• At least 7 years of experience in project or process management

Preferred Qualifications

• Bachelor's degree in Business, Finance or Organizational Development
• 10+ years of experience in project/process management
• Experience managing interdisciplinary teams and removing obstacles
• 8+ years in communications planning and development
• 8+ years in staff management and training
• 8+ years in organizational development and performance

Compensation

• New York, NY: $219,000 - $249,900 annually
• McLean, VA: $200,700 - $229,100 annually
• Richmond, VA: $182,500 - $208,300 annually

Role eligible for performance-based incentive compensation including cash bonuses and/or long term incentives.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies based on employment status and management level.

Workplace Type: Hybrid