Senior Director, Chief of Staff to the Senior Vice President, Brand

About

The Capital One Brand department is looking to add a Senior Director, Chief of Staff to the Brand Planning and Insights, Advertising, Media, and Sponsorships team. The Chief of Staff role is largely about relationships and activating intent, acting as a strategic partner to the Senior Vice President of Brand and his executive leadership team. You will balance big picture strategic thinking with tactical execution and play a key role in organizational alignment, culture, and operational efficiency.

What you'll do

Support Senior Leadership Team

• Serve as trusted advisor and thought partner to the Senior Vice President of Brand and leadership team to drive business decisions and team engagement.
• Develop management practices to enable transparency, efficiency, and effectiveness.
• Prepare agendas, coordinate materials, and facilitate leadership meetings.
• Facilitate business priorities, strategy, goal setting, and regular business reviews.
• Ensure leadership time is focused on highest leverage activities and foster connections between teams.
• Develop relationships within the team as a sounding board and thought partner.

Advance Strategic Initiatives

• Launch and manage department-wide marketing activity intake process to prioritize resources.
• Lead planning activities and report progress through weekly, monthly, and quarterly rituals.
• Create structure and content for team meetings and culture events.
• Manage team budget, risk, and legal processes for Senior VP's team.
• Partner with HR on organizational design, change management, headcount planning, Talent & Performance Management, survey analysis, and recruiting pipeline.

Manage Communications and Special Projects

• Create calendar of regular communications from leadership to provide ongoing context to the team.
• Develop internal and external speaking and thought leadership materials.
• Recommend improvements to advertising creative and production process.
• Plan and execute key messaging to internal and external audiences focused on consistent organizational communications.

You want to be an Evidence-Based Marketer who...

As an Individual:

• Is endlessly curious and embraces learning.
• Welcomes change and is flexible.
• Shares viewpoints and listens actively.
• Values ideas driven by evidence and patience.
• Is a storyteller simplifying complexity to drive action.
• Enjoys work and team culture.
• Cares deeply about customers and colleagues.

As a Leader:

• Leads with authenticity, empathy, vulnerability, and honesty.
• Invests deeply in understanding others.
• Communicates clearly and effectively.
• Recognizes expertise and seeks guidance when needed.
• Uses skills to create impact and inspire.

Basic Qualifications:

• Bachelor's degree required (full details truncated in source).