Manager, Chief of Staff

About

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Role

Serve as a strategic partner to senior leadership, driving execution, governance, and cross-functional alignment. Translate strategy into clear plans, own operating rhythm, produce executive-ready materials, lead strategic communications, and enforce tracking to ensure disciplined delivery across major modernization and transformation initiatives.

Key Responsibilities

• Operate as a trusted advisor and force multiplier, extending leadership capacity and driving organizational effectiveness.
• Translate strategic priorities into clear, executable plans and ensure disciplined delivery across key initiatives, including major modernization and transformation efforts.
• Act as the central point of integration across teams and workstreams, ensuring alignment, transparency, and coordinated execution across a broad and complex portfolio.
• Own the operating rhythm of the function, shaping leadership forums, All Hands, governance, and offsites.
• Establish and enforce rigorous tracking and governance mechanisms.
• Produce high-quality, executive-ready insights and materials, synthesizing complex inputs into structured recommendations and decision frameworks.
• Lead development and execution of a strategic communications strategy, ensuring clear, consistent narratives aligned to business priorities.
• Enable effective decision-making by framing trade-offs and ensuring leaders have the right context and information.
• Build strong, trust-based relationships across senior stakeholders, influencing without authority and driving alignment.

All About You

• Ability to operate at pace in complex, cross-functional environments with a strong track record of driving execution.
• Exceptional communication and storytelling skills to distill complex topics for senior audiences.
• Strong business judgment and critical thinking skills with quick synthesis of information.
• Highly organized with exceptional attention to detail.
• Demonstrated ownership mindset with accountability for outcomes.
• Skilled at influencing and building alignment across stakeholders.
• Resilient and adaptable with willingness to lean into challenges and adjust priorities.
• High degree of professionalism and discretion handling sensitive information.

Additional Information

Mastercard is a merit-based, inclusive, equal opportunity employer. Accommodations are available for applicants during the application process upon request.