Chief of Staff to the CEO

About Charta Health

In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.

We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.

About The Opportunity

At Charta, we prioritize results over the methods used to achieve them. As Chief of Staff to the CEO, you will be a high-leverage partner, acting as a strategic advisor and operational force multiplier. You will sit at the intersection of leadership, product execution, and business strategy, helping the CEO evaluate new clinical specialties, navigate complex integrations, and scale the company’s reach.

This is a role designed for a "killer operator"—someone who can manage the CEO’s most precious resource (time) in the morning and lead a market-sizing strategy session in the afternoon. You will own mission-critical projects end-to-end, from identifying ambiguous problems to implementing scalable solutions, while ensuring the office of the CEO runs with surgical precision.

You'd Be a Great Fit If You Have

• Strategic Operations & Leverage: You excel at calendar management and executive prioritization. You don't just "schedule"—you protect the CEO’s time by understanding business priorities and ensuring the leadership team remains focused on high-impact work.
• Product Mindset: 2+ years of experience in product management, early-stage operations, or as a founder. You have a strong desire to build from the ground up and possess a high degree of ownership.
• Rapid Domain Mastery: An elite ability to quickly learn and navigate complex industries (such as healthcare billing standards or certification processes) and translate that knowledge into strategic analysis or operational workflows.
• Strategic Analysis: Proficiency in market sizing, financial modeling, and fundraising operations to support the CEO in high-stakes decision-making.
• Full-Stack Communication: Excellent written and verbal skills; able to lead customer discovery calls, draft investor updates, and influence stakeholders at all levels of the organization.
• Execution Intensity: A bias toward action and a thrive-in-chaos mentality. You are comfortable wearing multiple hats and enjoy the challenge of building from zero to one.

What We Offer

• Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and more
• Growth opportunities in a fast-paced, innovative tech startup
• Ongoing professional development and access to cutting-edge AI and healthcare tools
• Wellness & learning stipends so you can invest in both your health and personal growth
• Lively in-person work culture at our headquarters in downtown San Francisco
• $140,000–$200,000 base salary, based on experience + equity + benefits

Our Commitment to Diversity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.