Chief of Staff, Portfolio

Description

• Build and maintain KPI dashboards and operating scorecards across all businesses (weekly “source of truth”)
• Monitor lead flow, sales KPIs (speed-to-lead, close rate, pipeline), and project milestones; flag risks early
• Run weekly accountability cadence with operators/partners: commitments, blockers, overdue items, next actions
• Drive process consistency: scripts, CRM process, database nurturing, and follow-up standards (with VAs/teams)
• Document repeatable SOPs and playbooks to support scaling (especially for expansion into new cities)
• Translate CEO priorities into project roadmaps and milestone tracking for real estate initiatives
• Coordinate cross-team execution and ensure standards align with brand promise

Requirements

• 5+ years in Operations, Business Operations, or Chief of Staff-style roles with strong KPI ownership
• Demonstrated experience building dashboards and enforcing performance cadence (weekly reporting + follow-through)
• Strong process documentation skills (SOPs, playbooks, workflow diagrams) and operational discipline
• Project management mastery (ClickUp/Asana) with proven ability to drive multi-stakeholder execution
• Non-negotiable: Prior remote work experience; fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana/ClickUp or similar) and ideally experience working with US or UK-based companies—applications without this will not be considered.

Benefits

• Competitive pay
• Remote work options
• Professional development opportunities
• Salary: $2.5k - $3k / month