Chief of Staff

About

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience.

BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles.

It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

Description

• Drive strategic execution across AI Neobank priorities
• Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability
• Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations
• Prepare concise decision memos, board / leadership materials, execution plans and performance reviews
• Identify gaps, risks and dependencies before they become serious blockers
• Help leadership make sharper trade-offs on people, capital, product and market priorities
• Own special projects requiring senior judgement and cross-functional authority

Requirements

• Strong operator with experience driving strategic execution across teams
• Excellent judgement, communication, prioritization and follow-through
• Ability to work with founders, CEOs, leadership teams and senior external stakeholders
• Comfortable operating in ambiguity with limited guidance
• Ability to move from high-level strategy to detailed execution without losing quality
• Strong writing, business analysis and problem-solving skills
• Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage
• Strong English communication is required
• Candidates must already be based in Indonesia