Chief of Staff

Description

• Partner with the C-Suite and leadership team to drive key initiatives and ensure alignment on vision and priorities
• Create, manage, and maintain Jira tickets for projects, operational work, and initiatives
• Develop and maintain Jira dashboards, reports, and operational metrics for leadership
• Schedule and coordinate meetings, manage leadership calendars, and coordinate internal communications
• Act as Project Manager on cross-functional projects spanning the organization
• Ensure operational processes are followed and documentation remains current
• Support C-Suite readiness for goal planning, quarterly reviews, monthly metrics updates, and company-wide initiatives
• Prioritize calendar activities and extend C-Suite bandwidth; represent the C-Suite in meetings as needed
• Create agendas and facilitate weekly leadership meetings
• Track action items and drive them to completion
• Brief the C-Suite, drive customer and stakeholder engagement strategy, track project progress, and ensure deliverables are completed
• Plan and execute executive and internal communications for strategic initiatives and operational priorities
• Support change management and communication plans
• Prioritize speaking and interview requests and brief stakeholders accordingly
• Oversee customer engagement and participation in key industry events
• Advise on confidential matters with discretion
• Plan in-market activation as required

Requirements

• 5+ years of experience in a business management role, including 5 years in a small to mid-size business
• Prior B2B SaaS experience is a prerequisite
• Executive presence and ability to prioritize in a highly collaborative environment
• Ability to manage multiple initiatives in a complex, matrixed, global organization
• Ability to build strong relationships and lead through influence
• Excellent communication skills, execution focus, and ability to delegate
• Strong working knowledge of Jira, including issue creation, workflow management, dashboards, filters, and reporting
• Excellent organizational and multitasking skills with strong attention to detail