Chief of Staff - Finance Technology

About

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs.

The Role

Serve as Chief of Staff for a finance technology product line by managing operations, strategic initiatives, governance, executive communications, process improvements, and organizational effectiveness. Partner with senior leaders and cross-functional global teams to prioritize deliverables, develop data-driven recommendations, coordinate programs, improve processes, and foster inclusive culture initiatives.

Key Responsibilities:

• Serve as Chief of Staff for the Management Tools Product Line, overseeing day-to-day operations, advancing effective operating strategies, and optimizing team processes in close partnership with organizational leaders.
• Support leadership in setting priorities, coordinating key deliverables, and driving timely follow-through on strategic and operational commitments.
• Develop an enterprise-wide perspective on technology capabilities and business processes to identify dependencies, opportunities, and areas for improvement.
• Apply critical thinking, creativity, communication, and project management expertise to drive meaningful change across the organization.
• Develop and present data-driven insights, recommendations, and supporting materials to inform executive and stakeholder decisions.
• Collaborate with leaders and key stakeholders to design and implement initiatives that improve programs, streamline processes, and increase organizational effectiveness.
• Lead high-priority global initiatives across cross-functional teams, ensuring alignment, accountability, and timely execution.
• Program-manage critical strategic initiatives identified by the Global Finance Technology leadership team, from planning through execution.
• Champion globally inclusive cultural initiatives that promote manager excellence, belonging, and equitable opportunities across the organization.

Skills and Qualifications:

• Bachelor’s degree or equivalent experience; a technical background is preferred.
• Experience in program management, project management, technology management, consulting, operations, or a combination of these disciplines.
• Excellent written and verbal communication skills, with the ability to engage, influence, and collaborate effectively with senior leaders.
• Demonstrated ability to synthesize complex or ambiguous information into clear, compelling content and actionable plans.
• Strong critical-thinking and creative problem-solving skills, including the ability to identify trends and patterns, conduct root-cause analysis, and apply the appropriate tools to resolve underlying issues.
• Proven ability to build trusted relationships and productive partnerships across cross-functional teams.
• Ability to influence, organize, and mobilize colleagues across varying levels of seniority, teams, and functions.
• Commitment to inclusive, ethical, accountable, and transparent leadership.
• Motivation to take on increasing leadership responsibility and ownership of complex projects and programs.