Chief of Staff – Engineering
About BuildOps
BuildOps is a comprehensive platform designed specifically for commercial contractors to enhance and streamline their business operations. The platform provides solutions for managing sales, large-scale construction projects, and ongoing maintenance, offering tools that range from lead generation and project planning to budgeting and equipment maintenance.
Designed to cater to the unique needs of the commercial specialty contractor, BuildOps integrates functionalities for precise job costing, dynamic adjustments, service and preventative maintenance, ensuring compliance and operational efficiency. With its tools tailored for industries such as HVAC, electrical, plumbing, and fire safety, BuildOps connects various business processes into a singular, effective system, aiming to replace outdated, residential-focused tools and consolidate operational needs into a unified platform.
This enables commercial contractors to focus on scaling and sustaining their business with seamless workflows and comprehensive data management.
Description
- Partner with Engineering leadership to drive strategic priorities and improve organizational effectiveness
- Lead cross-functional initiatives from planning through execution, ensuring clear owners, timelines, risks, and follow-through
- Build and maintain operating rhythms for the Engineering organization, including planning cadences, leadership meetings, business reviews, and follow-up actions
- Help define and improve core processes across planning, prioritization, communication, and execution
- Track progress against key initiatives and surface insights, blockers, and recommendations to leadership
- Prepare materials, analysis, and recommendations for leadership discussions, decision-making, and executive updates
- Drive alignment across Engineering and cross-functional partners including Product, Design, Customer Experience, IT, and G&A
- Improve visibility into organizational health through dashboards, metrics, reporting, and structured updates
- Identify gaps, inefficiencies, and coordination challenges, then proactively design and implement solutions
- Support special projects related to scaling the Engineering organization, organizational design, headcount planning, vendor management, and operational readiness as needed
Requirements
- 5+ years of experience in consulting, business operations, program management, strategy, Chief of Staff, or a similar role
- Experience supporting senior leaders in a high-growth technology company
- Strong project and program management skills, with the ability to manage multiple workstreams at once
- Excellent written and verbal communication skills, including the ability to distill complex topics into clear recommendations
- Strong analytical and problem-solving skills; comfort working with data to support decision-making
- Ability to influence across teams and levels without direct authority

BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and sta
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