Chief of Staff, Care Transformation, Customer Enablement

Description

• Run the CT operating system.
• Give CT leadership real-time visibility.
• Own OKRs and improvement initiatives.
• Be the bridge between CT and Marketing.
• Anticipate needs before they become urgent.
• Own major moments.

Requirements

• 5–8 years in roles that required both operating rigor and content or enablement judgment — strategy & ops at a high-growth B2B company, customer success operations, RevOps, or enablement leadership in healthcare tech
• Built something from scratch before — a team function, an information system, an operating cadence
• Familiar with health system sales cycles and the dynamics of enterprise post-sale relationships
• Strong written communicator
• Operationally literate in the most literal sense
• Move work forward through clarity and trust
• Low ego and high follow-through
• Thrive in ambiguity.

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.
• Parental leave to support your family needs
• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
• Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.