Atmospheric Floral

Chief of Staff

Madison, United States

Full-Time

Position Summary

Atmospheric Floral is seeking a Chief of Staff to serve as the CEO's right hand and operational integrator, bringing structure, clarity, and consistency to a fast-paced luxury event business. This role acts as a force multiplier for the owner—translating creative vision into flawless execution across weddings and high-profile events. The Chief of Staff oversees day-to-day operations, leads and develops staff, and ensures systems, timelines, and accountability are upheld to the exacting standards of the luxury market. The ideal candidate is a confident people leader and strategic operator who thrives in high-touch client environments and excels at managing complexity, detail, and elevated expectations.

Key Responsibilities

Executive Operations & Administration

Serve as primary operational support to the CEO, managing email, calendars, systems, and administrative workflows
Oversee CRM, project management platforms, and internal tools
Manage payroll approval, scheduling, and act as liaison to HR
Oversee social media scheduling, deployment, and light community management

Operations, Project & Logistics Management

Oversee daily studio operations to ensure an organized, efficient, and creative work environment
Manage end-to-end event logistics, including timelines, inventory procurement, transportation, staffing, and on-site execution
Implement and maintain efficient workflows for purchasing, proposals, vendor relationships, and production
Oversee inventory levels, vendor negotiations, production scheduling, and waste reduction

Team Leadership

Lead, manage, and develop core and seasonal staff in-studio and on-site at events
Handle hiring, onboarding, scheduling, performance management, and team accountability
Foster a strong, collaborative, and highly professional team culture

Client Experience & Luxury Event Execution

Serve as primary liaison between the owner, clients, vendors, and internal teams
Manage client communications, touchpoints, proposals, and expectations throughout the planning process
Ensure flawless day-of execution, including overseeing on-site design, installation, vendor coordination, and occasional late-night strikes
Uphold brand standards and deliver a high-touch, client experience

Strategic & Creative Partnership

Work closely with the owner to translate creative vision into operational reality
Support business strategy, pricing, and growth initiatives
Track budgets and ensure financial discipline across events and operations

Qualifications & Experience

Core Experience & Skills

Bachelor's degree. Focus in business management, program management, horticulture or design a plus
3–5+ years of experience in high-end event planning, wedding production, floral design management, or comparable luxury service environments
Proven operational expertise managing complex logistics, inventory, supply chains, timelines, and multi-event execution
Strong people leadership skills with the ability to lead, mentor, and hold teams accountable in fast-paced environments
Highly organized, action-oriented self-starter with exceptional attention to detail and problem-solving abilities
Excellent communication and interpersonal skills, grounded in professionalism, kindness, and customer-centric service
Technically proficient in project management platforms, CRM systems, and Microsoft Office / Google Workspace
Ability to manage multiple priorities under tight deadlines while maintaining brand standards and client experience
In-person role; must be based near Madison, WI

Compensation & Benefits

Pay: Up to $60,000.00 per year

Benefits: