Associate Director, National Performance Strategy & Chief of Staff - Remote

The Role

Leads strategic execution and enterprise program management for National Performance leadership. Partners with executives, manages governance and operating cadences, translates decisions into accountable action plans, coordinates cross-functional initiatives, and drives performance improvement. Responsibilities include risk and dependency management, regulatory alignment, performance reviews, organizational effectiveness, and stakeholder consensus across a complex national healthcare organization.

Summary

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Seeking a strategic execution leader and trusted advisor to National Performance leadership. This role combines Chief of Staff responsibilities with enterprise program leadership, driving strategic initiatives across Care at Home related to performance management, care delivery model enhancements, regulatory readiness, governance, and organizational effectiveness. The ideal candidate will bring strong executive partnership skills, enterprise program management expertise, and the ability to influence across a complex national organization.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Partner with senior leaders to define priorities, facilitate decision-making, and drive execution of strategic objectives
• Manage leadership operating cadence, including staff meetings, performance reviews, planning sessions, and governance forums
• Ensure executive decisions are translated into actionable plans with clear ownership, accountability, and timelines
• Coordinate cross-functional work across Market Operations, Clinical Operations, Product, Reporting & Analytics, Technology, Compliance, Regulatory, Finance, and other business partners
• Proactively identify and manage risks, issues, dependencies, resource constraints, and competing priorities
• Ensure initiatives remain aligned with business objectives, regulatory requirements, and operational goals
• Facilitate monthly and quarterly performance reviews and business operating reviews
• Drive accountability and performance improvement across national and market teams

Required Qualifications:

• 5+ years of experience in strategy, business operations, program management, portfolio management or related leadership roles
• Experience supporting executive leadership teams and driving organizational priorities
• Experience using Power BI, SharePoint, and Microsoft Office Suite
• Experience operating successfully in highly matrixed and rapidly evolving environments
• Proven advanced program and project management capabilities, including governance, planning, risk management, issue resolution, and stakeholder engagement
• Proven solid analytical and problem-solving skills with the ability to synthesize complex information into actionable recommendations
• Proven exceptional written, verbal, and executive communication skills
• Proven ability to influence and build consensus across multiple levels of leadership without direct authority

Preferred Qualifications:

• Healthcare, managed care, home-based care, care management, population health, or provider operations experience
• Experience supporting enterprise performance management initiatives
• Experience supporting regulatory readiness and reporting initiatives
• Experience leading enterprise transformation and organizational change efforts
• Experience using Smartsheet, Microsoft Project, and/or Azure DevOps
• Familiarity with Home & Community Care Delivery, United Care at Home operations, and/or care delivery models of care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.